My partner has always been very well looked after and his needs always come first. The staff are always very attentive and nothing is ever too much for them.
Partner of resident at Woodhurst Lodge, March 2020Your life, your way
My son has extremely complex medical needs requiring one to one care 24/7. He has lived in the home for nearly 10 years and I have always been extremely pleased with the high level of care he receives. He has a team of carers who go beyond the call of duty to ensure his safety and happiness. He is calmer and happier than he has ever been in his life. All the staff is friendly and helpful and communication with the home is very good. A new online reporting system is improving written records. I am very satisfied with the home. Highly recommended
Mother of resident at Orchard Lodge, June 2020Your life, your way
My father has been at the home for two and a half years. He settled in really well which was a worry to begin with. The staff are welcoming and have always been available for a chat and update. During the Covid-19 pandemic they have arranged Whatsapp calls for myself and sister with my dad, which had been reassuring during this period. The home has a good reputation locally, and friends who have visited, have commented on the good vibes at the home.
Daughter of resident, June 2020Your life, your way
Friendly, efficient and loving care of my daughter for the last eleven years.
Father of resident at Beechcroft Care Centre, East GrinsteadYour life, your way
My daughter has been at Beech Lodge for more than 12 years. She is well cared for and happy. My daughter does not have communication so it's good that the staff know her, which helps with her care.
Mother of resident at Beech Lodge, May 2020Your life, your way
I am and always have been over the moon with the care my mum receives at Longfield Manor.
Daughter of resident at Longfield Manor, May 2020
We made the move to Longfield in September 2018 and mum has been the happiest she has been since she suffered the stroke that lead to her needing round the clock care.
My mum is a difficult case in the respect that she is unable to speak, and the fact she is not mobile herself at all makes communication a very difficult task.
The carers at Longfield have been amazing in getting to know mum and her needs and there is never a problem with her being understood.
She is always clean and well looked after and the activities team are always making sure that there are things going on to keep her spirits up. That said the entire care team at Longfield never disappoint on any day I visit, they have been amazing.
I am very safe in the knowledge my mum is getting the care I want her to have and is happy and safe.Your life, your way
My Mum has been a resident of Longfield Manor nursing home in Billingshurst since January of this year. I feel compelled to acknowledge the amazing effort and care extended to Mum from the manager and her incredible team, especially during such challenging times. I was diagnosed with a serious illness last October which has rendered it impossible for me to visit my Mum, so, therefore, it is of vital importance I know I can be assured of her happiness, safety and wellbeing. I thank everyone involved at Longfield from the bottom of my heart for their total dedication, kindness and commitment.
Daughter of resident at Longfield Manor, May 2020
Bless you all.Your life, your way
I would like to leave this review for Upper Mead as I feel that the care my husband is getting is truly amazing. The care staff are all my heroes during this pandemic and it is so reassuring to feel that my husband is safe and well looked after in these difficult times. No words can ever be enough to thank everyone for the care they have given to my husband and for giving me peace of mind.
Wife of resident at Upper Mead, May 2020Your life, your way
Two visits post lockdown in the garden. Well organised, staff attentive, Mum even had her sunglasses on. Being her birthday, staff came out to celebrate with cake and candles and took photos which I received. Very caring towards Mum who responded positively to all the attention. Thank you for making
Daughter of resident at Forest Lodge, August 2020
it a special occasion for her.Your life, your way