I would like to thank all the staff at Longfield Manor for their tremendous work during this difficult period. It gives me great comfort to know that my mother is being so well looked after during the lockdown. From all the measures they have implemented to keep the residents safe, to the regular emails and videos updating us on their situation, they really have gone the extra mile and beyond.
Daughter of resident at Longfield Manor, May 2020
They have nursed my 96-year-old mother through a confirmed Covid-19 diagnosis and all the challenges that presented, especially as she is not the easiest patient to deal with and have kept me informed of her progress on a regular basis. Despite getting disappointing results in the latest CQC report I would like to say that my mother has been a resident at Longfield Manor since 2009 so they are obviously doing something right!Your life, your way
The best care home in Sussex.
Resident at Upper Mead, September 2018Your life, your way
During the current crisis the manager and staff at my mother’s nursing home have been magnificent. Several of them have moved into the home, leaving their own families to minimise risk of infection. They are doing as much as they safely can to keep our loved ones entertained and happy. There are regular very informative emails and photographs of the residents so we can see how they are doing. I cannot praise them highly enough and we as a family are extremely grateful for all their efforts. My mother has had Covid-19, but through their care and nursing is now officially a Covid-survivor at 96. Thank you to everyone at the home. They recently received a disappointing CQC report which does not reflect their tremendous hard work and dedication.
Daughter of resident at Longfield Manor, May 2020Your life, your way
Very friendly staff, always polite and ready to help you. The staff are all committed and dedicated to their jobs and role. They all seem to work well in a team or independently. The staff will always contact you if there is a problem and very good at accompanying my mother-in-law to various medical appointments outside the home. Will recommend this particular to friends and family. The manager has been superb at communicating with us with weekly emails and updates regarding Covid-19.
Relative of resident at Longfield Manor, May 2020Your life, your way
My sister is cared for at Woodhurst Lodge. They do an amazing job keeping her safe and her choices are always respected. Many thanks to the staff team. I would not like my sister in any other care home.
Sister of resident at Woodhurst Lodge, January 2020
The staff team listen to any concerns I have and action them appropriately, always keeping the family in the loop. Many thanks, Woodhurst Lodge!Your life, your way
I am and always have been over the moon with the care my mum receives at Longfield Manor.
Daughter of resident at Longfield Manor, May 2020
We made the move to Longfield in September 2018 and mum has been the happiest she has been since she suffered the stroke that lead to her needing round the clock care.
My mum is a difficult case in the respect that she is unable to speak, and the fact she is not mobile herself at all makes communication a very difficult task.
The carers at Longfield have been amazing in getting to know mum and her needs and there is never a problem with her being understood.
She is always clean and well looked after and the activities team are always making sure that there are things going on to keep her spirits up. That said the entire care team at Longfield never disappoint on any day I visit, they have been amazing.
I am very safe in the knowledge my mum is getting the care I want her to have and is happy and safe.Your life, your way
Two visits post lockdown in the garden. Well organised, staff attentive, Mum even had her sunglasses on. Being her birthday, staff came out to celebrate with cake and candles and took photos which I received. Very caring towards Mum who responded positively to all the attention. Thank you for making
Daughter of resident at Forest Lodge, August 2020
it a special occasion for her.Your life, your way
I can not praise the staff at Upper Mead enough! Staff are friendly, helpful and willing to go that extra mile not only for our cousin but for us, as we live quite a distance away. Our cousin is happy and feels she is looked after very well. Staff have been brilliant with regards to providing a safe and caring facility under the difficult times of Covid. A huge thank you to all the staff at Upper Mead!
Relative of resident at Upper Mead, November 2020Your life, your way
Our sister was the first resident to move into Woodhurst! Her needs and levels of care have obviously increased over the years. The necessary equipment, staffing and safety measures have been put in place as required. The Manager is always approachable. She has used initiative and empathy into making life comfortable for my sister. Patient and caring staff and thanks to the Chefs for providing healthy delicious vegetarian meals. The Woodhurst team always give the warmest welcome to family and friends. They are ready to answer any questions and encourage suggestions.
Sister of resident at Woodhurst Lodge, February 2020Your life, your way